Portal integrated with Updox is not particularly helpful or user-friendly and I don't even use it. Report generation and letter writer could be improved. NewCrops electronic prescribing of controlled substance is cumbersome due to Verizon but they are discontinuing at the end of February and the new vendor Exostar is supposed to be better and reduced clicks. Fax, lab integration is good, being able to scan and import as docs, pdf is good. Very little clicking and radio buttons which is good if you can type, not so great if you type slowly (can use 3rd party dictation software). Make your own templates easily from any screen. E-prescribing easy, all pharmacies listed. Having all these on one screen in separate boxes is great: CC, HPI, ROS, PMH, SOC Hx, Meds, VS, PE/MSE, Dx, Plan and buttons to write Rx or order labs. I use a local server and it's fine, can't afford to lose my EMR if the internet goes down. It's rare that I can't get someone on chat who can walk me through it or take control of the PC and fix it. The worst are the ones with nothing but clicks and drop-down menus or just being able to show one screen at a time (one I use limits the progress note to the whole screen, can't even see the med list). With supervision of Nurse Practitioners in other locations I've seen other EHR's and this one is the best.
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